Best-Rated Hand Soaps


Most Satisfied Customers | Sukin

Aussies have rated Sukin as the top pick in Canstar Blue’s latest hand soap ratings, with five stars for texture and consistency, scent, packaging and overall satisfaction. Sukin received four stars for effectiveness and value for money.

Fact Checked Fact Checked

How we rate hand soaps

Our review compares hand soaps on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which hand soap they think is best!

Canstar Blue surveyed 1,270 Australians for their feedback on hand soap they have purchased from a supermarket or pharmacy and used in the last six months.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.

Respondents rate their satisfaction with their hand soap brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with a hand soap brand as an individual score, NOT a combined total of all criteria.
  • Effectiveness: performs as described when using the recommended amount.
  • Texture & consistency: it was as expected for the product.
  • Value for money: the price was reasonable given the quality and quantity of the hand soap.
  • Scent: there was no overpowering or unpleasant scent.
  • Packaging: the packaging provides sufficient information, is easy to use, easy to store and functional.

The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • Sukin
  • Palmolive
  • Aesop
  • Dove
  • Thankyou
  • ALDI Tricare
  • Dettol
  • Balnea
  • Coles
  • Woolworths Essentials

Find more detailed information on our Most Satisfied Customer methodology.

Top Hand Soap Brand – Sukin


Sukin is an Australian skincare brand that makes products without silicones, parabens or synthetic fragrances. Its soap-free hand wash range comes in a variety of scents, including ylang ylang and cedar, bergamot and patchouli, and lime and coconut. Sukin’s hand wash range is available in a pump bottle or as a refill and comes in a range of sizes, from 250ml up to 1 litre. The Australian-owned brand makes a variety of skincare products, including cleansers, moisturisers, body washes and shampoos and conditioners.

About our consumer experts


Kate King: Home & Lifestyle Content Producer

This report was written by Canstar Blue’s Home & Lifestyle Content Producer Kate King. Kate holds a Bachelor of Creative Industries from QUT majoring in Journalism and Media and Communications, and has written for a number of publications over the past five years.


Meet the Editorial Team


Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and two years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.


Meet the Research Team

Past ratings

Here are the past winners of Canstar Blue’s hand soap ratings:

  • 2023: ALDI Tricare
  • 2022: Dove
  • 2021: ALDI Lacura
  • 2020: Balnea
  • 2019: Pears

Latest Health & Beauty Articles

Your guide to Easter long weekend trading hours

Your guide to 2024 Easter long weekend trading hours

Aussie families will be out and about for Easter this year, taking advantage of the long weekend and enjoying a break together. With many shops and stores closed over the Easter weekend, it can be …

– Read more

How much electricity does a hair dryer use?

How much energy does a hair dryer use? What types of hair dryers work out cheaper to run? Find the answers to your hair dryer questions at Canstar Blue.

– Read more
People at gym

What does the average Australian spend at the gym?

How much does gym membership cost? Find out what the average boy and girl pays to get fit and healthy.

– Read more
Using iPhone functions

Accessibility features on iPhone and how to use them

Smartphones have undoubtedly changed how we operate in our day-to-day lives, giving us access to a wider pool of tasks and apps to help get the job done. But did you know that iPhones have …

– Read more
Average grocery bill Australia

What is the average grocery bill?

Buying groceries is one of our biggest living expenses after housing costs, so it makes ‘cents’ Aussies look to reduce their grocery bills whenever possible. For that, it’s important to know exactly what we’re spending …

– Read more