Compare Internet Providers Background

Compare Internet Providers

Everyone wants the best internet provider with the best plan. NBN is the most common type of internet but finding the best provider of the best NBN plan for you is a matter of comparing prices, speeds and more. The table below shows the Standard Plus Evening Speed (NBN 50) plans on our database sorted in order of standard monthly cost, from lowest price to highest, then by provider in alphabetical order. You can change the default settings on the table to show other NBN speed tiers.

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  • Provider - abc first
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  • Value Rank - lowest first
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  • Data/ month - lowest first
  • Data/ month - highest first
  • Download/ upload speed - lowest first
  • Download/ upload speed - highest first
  • Cost/ month - lowest first
  • Cost/ month - highest first
Extra-value nbn BYO
1 month contract
Modem not included | min. $53.95 spend over 1 month
Product Information Glossary
  • dot Modem: BYO
  • dot Setup fees: $0
  • dot Entertainment inclusions: 2 month Home Secure trial
Glossary
Value Rank Glossary
out of 10 Glossary
Unlimited Glossary
50/20Mbps Glossary
Typical evening speed of 50Mbps
$53.95 Glossary
$53.95 for 6 months, then $69.95 per month
$53.95 first month minimum
Modem not included | min. $53.95 spend over 1 month
Modem not included | min. $53.95 spend over 1 month
Product Information Glossary
  • dot Modem: BYO
  • dot Setup fees: $0
  • dot Entertainment inclusions: N/A
Glossary
Value Rank Glossary
out of 10 Glossary
Unlimited Glossary
50/20Mbps Glossary
Typical evening speed of 48Mbps
$53.95 Glossary
$53.95 for 6 months, then $69.95 per month
$53.95 first month minimum
Modem not included | min. $53.95 spend over 1 month
Extra-value nbn
1 month contract
+$130.00 modem (optional) | min. $183.95 spend over 1 month
Product Information Glossary
  • dot Modem: Included
  • dot Setup fees: $0
  • dot Entertainment inclusions: 2 month Home Secure trial
Glossary
Value Rank Glossary
out of 10 Glossary
Unlimited Glossary
50/20Mbps Glossary
Typical evening speed of 50Mbps
$53.95 Glossary
$53.95 for 6 months, then $69.95 per month
$183.95 first month minimum
+$130.00 modem (optional) | min. $183.95 spend over 1 month
Family 50 BYO
1 month contract
Modem not included | min. $54.00 spend over 1 month
Product Information Glossary
  • dot Modem: BYO
  • dot Setup fees: $0
  • dot Entertainment inclusions: N/A
Glossary
Value Rank Glossary
out of 10 Glossary
Unlimited Glossary
50/20Mbps Glossary
Typical evening speed of 48Mbps
$54.00 Glossary
$54.00 for 6 months, then $64.90 per month
$54.00 first month minimum
Modem not included | min. $54.00 spend over 1 month
Unlimited Plus BYO
1 month contract
Modem not included | min. $54.00 spend over 1 month
Product Information Glossary
  • dot Modem: BYO
  • dot Setup fees: $0
  • dot Entertainment inclusions: N/A
Glossary
Value Rank Glossary
out of 10 Glossary
Unlimited Glossary
50/20Mbps Glossary
Typical evening speed of 50Mbps
$54.00 Glossary
$54.00 for 6 months, then $64.95 per month
$54.00 first month minimum
Modem not included | min. $54.00 spend over 1 month
Unlimited Plus
1 month contract
+$150.00 modem (optional) | min. $204.00 spend over 1 month
Product Information Glossary
  • dot Modem: Included
  • dot Setup fees: $0
  • dot Entertainment inclusions: N/A
Glossary
Value Rank Glossary
out of 10 Glossary
Unlimited Glossary
50/20Mbps Glossary
Typical evening speed of 50Mbps
$54.00 Glossary
$54.00 for 6 months, then $64.95 per month
$204.00 first month minimum
+$150.00 modem (optional) | min. $204.00 spend over 1 month
Family 50
1 month contract
+$219.00 modem (optional) | min. $273.00 spend over 1 month
Product Information Glossary
  • dot Modem: Included
  • dot Setup fees: $0
  • dot Entertainment inclusions: N/A
Glossary
Value Rank Glossary
out of 10 Glossary
Unlimited Glossary
50/20Mbps Glossary
Typical evening speed of 48Mbps
$54.00 Glossary
$54.00 for 6 months, then $64.90 per month
$273.00 first month minimum
+$219.00 modem (optional) | min. $273.00 spend over 1 month
Modem not included | min. $54.90 spend over 1 month
Product Information Glossary
  • dot Modem: BYO
  • dot Setup fees: $0
  • dot Entertainment inclusions: N/A
Glossary
Value Rank Glossary
out of 10 Glossary
Unlimited Glossary
50/20Mbps Glossary
Typical evening speed of 50Mbps
$54.90 Glossary
$54.90 for 6 months, then $69.90 per month
$54.90 first month minimum
Modem not included | min. $54.90 spend over 1 month
XL Speed Boost
1 month contract
+$179.90 modem (optional) | min. $234.80 spend over 1 month
Product Information Glossary
  • dot Modem: Included
  • dot Setup fees: $0
  • dot Entertainment inclusions: N/A
Glossary
Value Rank Glossary
out of 10 Glossary
Unlimited Glossary
50/20Mbps Glossary
Typical evening speed of 50Mbps
$54.90 Glossary
$54.90 for 6 months, then $69.90 per month
$234.80 first month minimum
+$179.90 modem (optional) | min. $234.80 spend over 1 month
NBN50 Unlimited BYO
1 month contract
Modem not included | min. $59.99 spend over 1 month
Product Information Glossary
  • dot Modem: BYO
  • dot Setup fees: $0
  • dot Entertainment inclusions: Fetch Entertainment $0 for the first 24 months.
Glossary
Value Rank Glossary
out of 10 Glossary
Unlimited Glossary
50/20Mbps Glossary
Typical evening speed of 50Mbps
$59.99 Glossary
$59.99 for 6 months, then $79.99 per month
$59.99 first month minimum
Modem not included | min. $59.99 spend over 1 month

Showing 10 of 75 results

check Included
cross Not available
na Not applicable
dash Data not captured

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We compare internet plans from 35 providers


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Who is the best internet provider in Australia?

While everyone wants to sign up to the ‘best’ internet plan or provider, unfortunately that is very rarely a reality. Every home has different needs to consider when comparing broadband plans, so what’s best for you may not be best for your neighbour. 

Finding the right provider means finding the right combination of factors such as price, performance, customer service, and features. Big names like Telstra, TPG, Optus and Dodo dominate the market, but that doesn’t mean that they offer the ‘best’ service or plans. 

Likewise, the smallest and cheapest providers (aka MVNOs) may not be the best option for customers who want extra features or faster speeds.

Internet Provider Customer Satisfaction Awards

Best NBN providers

Each year Canstar Blue asks thousands of Aussies to rate their provider on criteria such as value for money, customer service, speed and reliability. These providers are then rated on ‘overall satisfaction’ and ranked from there.

Origin won our 2022 Most Satisfied Customers Award for NBN, achieving five stars for overall satisfaction and bill and cost clarity. The top 5 rated NBN providers in our 2022 survey are: Origin, Aussie Broadband, Spintel, Mate and Tangerine.

Best-Rated NBN Providers

Best mobile broadband providers

Canstar Blue surveys thousands of mobile broadband customers annually to determine which provider is offering the best customer satisfaction. 

ALDI Mobile won our 2022 Most Satisfied Customers Award for Mobile Broadband, achieving five stars for overall satisfaction, value for money, ease of setup and bill and cost clarity. With 5G home internet now a reality, it’s an exciting time to check out a new mobile broadband plan – especially if your NBN speed isn’t up to scratch. The top 5 rated mobile broadband providers in our 2022 survey are: Aldi Mobile, Amaysim, Vodafone, Optus and Telstra.

Best-Rated Mobile Broadband Providers

Canstar Blue Customer Satisfaction Award for Wireless Routers & Modems 2021

Best home wireless routers

If you’re got a home wireless broadband plan, there’s a good chance you’ll also have a wireless router/modem to get you online and set up your household’s WiFi network.

Netgear won our 2021 Most Satisfied Customers Award for Wireless Routers & Modems, rated five stars for overall satisfaction, with an additional five stars for reliability, range of reception, speed, design and ease of use. The top 5 rated wireless router providers in our 2021 survey are: Netgear, Telstra, iiNet, TP Link and D-Link.

Best-Rated Wireless Routers & Modems

How to choose the best internet provider for you

Choosing an internet provider and plan doesn’t have to be complicated. But with hundreds of plans from close to 200 providers available, it can be hard to narrow down the best choice for your home.

Canstar Blue recommends the following steps when picking the perfect internet provider.

1. Which internet providers are available at my address?

Knowing the type of connection offered at your home can help guide you to the best internet provider. If your address is NBN-ready and connected to fibre technology, you’ll have a huge number of plans to choose from, but if you’re only eligible for fixed wireless or satellite NBN your choices are more limited. Similarly, you may also have access to non-NBN fibre networks such as Opticomm or Gigacomm. And if 4G or 5G coverage is strong in your area, you may prefer a home wireless plan instead. 

2. What are my internet needs?

Working out how you use your home internet will help you workout how much data you will need and most importantly, speed. Light users may be better suited to lower download speeds, but if you’re a heavy streamer, downloader or gamer – or have multiple people in your home online at the same time – you’ll probably want something faster, with speeds of 50Mbps or higher. You may also want to consider the upload speed if you’re working from home, video calling or sharing large files. 

Most NBN and fibre plans include unlimited data as standard, but very light users may want to look for cheaper plans with capped data to find a better deal. Home wireless plans may also come with a monthly data limit, but 5G internet is generally unlimited.

3. Does my internet provider offer extras?

While no-frills plans are available, some customers prefer an internet provider that offers extras such as a home phone line, and included modem, or bundling options such as mobile plans or electricity and gas. 

Several providers also offer entertainment add-ons like Netflix, Fetch TV or Binge, and free trials may also be available. Bigger names like Telstra and Optus also offer gaming optimisation add-ons, with features such as static IP address and lower latency. 

4. Which internet provider meets my budget?

Of course, finding the best internet provider will also depend on what you’re willing to spend each month. Going in with a budget will help you narrow down the best providers and plans, but you should also check for extra fees such as start-up or activation costs, and look out for early termination charges if you opt for a plan with a contract. 

5. Compare internet providers and plans

Once you know the kind of internet plan you’re looking for, then it’s worth comparing plans from a range of providers to see what’s available. Don’t be afraid to check out smaller or lesser-known brands alongside the big telcos, as these providers often sell competitive speeds for lower prices. 

If you’re looking at NBN plans, at Canstar Blue, our free NBN comparison table compares plans from a range of internet providers, from the big ISPs to some of the popular smaller telcos. You might also want to consider the customer satisfaction ratings of providers to get a general idea of what other Aussies think about their internet provider.


TaraAbout the author

As Canstar Blue’s Telco Editor, Tara Donnelly covers the internet and mobile sectors – topics she’s spent a decade focused on, alongside consumer technology, within the comparison industry. Her telco expertise has seen her appear in national media including 9 News, 7 News, Sunrise, the ABC and The Sydney Morning Herald. You can follow Tara on LinkedIn and Twitter.

Learn more about Canstar Blue’s Editorial Team.


 

FAQs about Internet Providers

Switching to a new NBN provider is easy. Once you’ve found a new plan and provider you’d like to switch to, simply sign up for your new service online or over the phone, then cancel your plan with your old provider.

You can switch from ADSL to NBN by informing your provider that you wish to move to an NBN plan, picking a plan and letting your provider switch you over. 

If you’re switching to a new provider for NBN, you’ll need to cancel your ADSL plan with your current provider. Your NBN provider will organise a technician to visit your home to set up your connection.

Wired connections, such as NBN and ADSL, may experience some internet downtime as there might be installations or other physical work that needs to be done in your home. If you’re switching NBN providers, you should only experience a small amount of downtime when the switch occurs. However, wireless connections that rely on a mobile network (such as home wireless), shouldn’t experience any outages.

Technically, switching providers is free. However, your current telco might charge you an early exit fee, or you may be required to pay a final bill or any outstanding charges for a modem. Also, your new provider might require you to pay some upfront fees at sign up, such as modem fees and other setup or activation costs.

If you’re unhappy with your internet service, the first step is to get in touch with your provider. Ensure you either have a record of the conversation (if possible) and a reference number.

If the issue hasn’t been resolved after these communications — or you’re unhappy with the response or resolution you receive — your complaint may be escalated by your provider. If the issue is unable to be resolved, you can lodge a complaint with the Telecommunications Industry Ombudsman (TIO).

There are over 190 internet providers in Australia offering a range of services, including NBN plans.

At Canstar Blue we compare NBN plans from over 30 providers, including:

  • 10Mates
  • Accord
  • Activ8me
  • AGL
  • Aussie Broadband
  • Belong
  • Bendigo Telco
  • Dodo
  • Exetel
  • Flip
  • Foxtel
  • iiNet
  • Internode
  • iPrimus
  • Kogan
  • Mate
  • Mint Telecom
  • My Own Tel
  • MyRepublic
  • Optus
  • Origin
  • Southern Phone
  • SpinTel
  • Start Broadband
  • Sumo
  • Superloop
  • Tangerine
  • Telstra
  • Tomi
  • TPG
  • Uniti
  • Vodafone

If you’re looking for internet providers that offer internet services other than NBN, many of the above listed providers offer a range of different products.

Important Information

For those that love the detail

 NBN Value Rank & Sort Order 

The data in the table is updated within 24 hours of Canstar Blue becoming aware of a change. The initial table display is sorted by Value Rank, then by Cost, then by contract length and finally alphabetically by product name. You can use the sort buttons at the top of each column to re-order the display. Learn more about our NBN Value Rank Methodology

Please note that the Customer Satisfaction rating displayed in the table is a rating relating to customer overall satisfaction with the brand, and should not be confused with an individual product rating. Learn more about NBN Customer Satisfaction ratings and for more information on how the Customer Satisfaction ratings are calculated, read the Canstar Blue Customer Satisfaction Ratings Methodology.

The ratings shown are only one factor to take into account when considering products. The results do not include all NBN retailers or products in the market, and may not compare all features relevant to you. Canstar Blue does not supply internet services. If you decide to apply for a particular NBN plan, you will deal directly with the NBN retailer, and not with Canstar Blue. Fees, charges, product information and contract terms should be confirmed directly with the relevant NBN retailer. The NBN plans listed are suitable for Fixed Line connections for residential purposes.

NBN Speed Tiers 

The speed associated with a speed tier is the theoretical maximum speed of the access line connecting your premises to the NBN. The actual speeds you experience, particularly during busy periods, may be limited by demand in other parts of the network and will typically be much slower. Check with a retailer before purchasing a product to see what speed you will likely receive at your address.

Typical Evening Speed 

Typical evening speeds are the download speeds you can expect during peak usage times. Please note the method for measuring and verifying the typical evening speeds may be different across each NBN retailer. The typical evening speed for each product is displayed in accordance with the product information developed by the retailer. The accuracy of the speed information should be confirmed with the relevant NBN retailer.

Unlimited Data

Where 'unlimited' is used in relation to Data available on a plan it is likely to be subject to a fair use policy. Please confirm any terms of a fair use policy with your selected provider before making a purchase decision.

Referral Fees for NBN

Canstar Blue may earn a fee from its Online Partners for referrals from its website tables, and from sponsorship or promotion of certain products. Fees payable by product providers for referrals and sponsorship or promotion may vary between providers, website position, and revenue model. Sponsorship/promotion fees may be higher than referral fees. If a product is sponsored or promoted, it’s an ad and it is clearly marked as such. An ad might appear in different places on our website, such as in comparison tables and articles. Ads may be displayed in a fixed position in a table, regardless of the product's rating, price or other attributes. The location of an ad doesn’t indicate any ranking or rating by Canstar Blue. Payment of fees for ads does not influence Value Rank or Customer Satisfaction Ratings. See How We Get Paid to find out more.

What does the ‘phone’ mean?
By clicking on the number next to the phone icon, you will leave the Canstar Blue website and be connected with the call centre of the Online Partner’s brand that you have selected. You will be subject to that referral partner's brand privacy policy and terms of use. You agree that Canstar Blue Referral Terms apply to this referral.