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Social Energy Review & Rates

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Social Energy calls itself a ‘new kind of retailer’, which is first and foremost for households with solar battery systems. Hailing from the UK, this company has landed on Aussie shores, casting a wide net over NSW, QLD, SA and the ACT. For eligible customers, this company offers a feed-in tariff (FiT) that’s well above market average, as well as seemingly generous savings off the Reference Price.

Sound too good to be true? We’ll cover everything you need to know about Social Energy in this review.

Social Energy Prices NSW

Here is Social Energy’s plan on our database for NSW. Costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Social Energy Prices QLD

Here is Social Energy’s plan on our database for SE QLD. Costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Social Energy Prices SA

Here is Social Energy’s plan on our database for SA. Costs are based on the SA Power Network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Social Energy Plans

Social Energy curates its energy deals for homes with solar panels and batteries. Unfortunately, that means the majority of households won’t be eligible to sign up to its flagship offer, Better Together. For those that are, customers must have a battery that can be accessed through the internet, as part of the deal is that Social Energy can remotely control your system. If you own a battery, this shouldn’t sound unfamiliar as Virtual Power Plants have grown in popularity in the last few years. The gist of it is that Social Energy can export your excess energy, providing you with a generous feed-in tariff in return.

How good are we talking? 40c/kWh. Considering the market average sits between 6c and 12c, that can really add up. For those that don’t have solar but are interested, Social Energy has a network of approved solar and battery installers that ensure your system is compatible with the retailer’s framework. It’s currently slinging a home battery by Duracell which comes in multiple sizes. Once connected, this retailer will provide access to insights such as real time solar panel monitoring, battery capacity and export information.

Social Energy Better Together Plan

As mentioned, Social Energy provides a premium feed-in tariff to those that meet its solar and battery requirements, but what else is on offer? In NSW, QLD, SA and ACT, this retailer has an electricity deal called Better Together, which appears to be a no-frills energy plan with seemingly competitive rates. Coupled with a 40c/kWh FiT, the idea is that this deal would fast track the break-even rate on your system.

However, for households with just solar panels, the feed-in tariff drops quite substantially, to between 8.3c/kWh and 10.75c/kWh depending where you live.

Social Energy Electricity Rates

Social Energy might be a small retailer, but that doesn’t make it any less capable of delivering a great deal on energy. Using Canstar Blue’s electricity comparison tool, we have calculated how much it might cost the average household on a single rate tariff at a selected postcode in each state. Use our comparison tool above for a specific quote in your area.

Social Energy Electricity Rates NSW

In the table below, we show Social Energy prices on the Ausgrid network in Sydney. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff, meaning the Reference Price is $1,393/year. Use our comparison tool for a specific comparison in your area.

Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Better Together 26% Less Than Reference Price No Conditional Discounts $1,035
Basic Plan Information Documents

*Price assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on Ausgrid network in Sydney, but prices differ between distribution areas. April 2022.

See how it compares to other energy providers in NSW with our state price comparison report.

Social Energy Electricity Rates QLD

In the table below, we show Social Energy prices on the Energex network in Brisbane. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff, meaning the Reference Price is $1,455/year. Use our comparison tool for a specific comparison in your area.

Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Better Together 18% Less Than Reference Price No Conditional Discounts $1,196
Basic Plan Information Documents

*Price assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on Energex network in Brisbane, but prices differ between distribution areas. April 2022.

Have a look at our QLD price comparison report to see how Social Energy stacks up in the Sunshine State.

Social Energy Electricity Rates SA

In the table below, we show Social Energy prices on the SA Power network in Adelaide. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff, meaning the Reference Price is $1,716/year. Use our comparison tool for a specific comparison in your area.

Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Better Together 12% Less Than Reference Price No Conditional Discounts $1,503
Basic Plan Information Documents

*Price assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on SA Power network in Adelaide, but prices differ between distribution areas. April 2022.

How does Social Energy stack up in South Australia? Find out with our SA price comparison report.

Social Energy Solar

Here are the feed-in tariffs offered by Social Energy. The premium tariff is only available to households with a smart solar and battery combo compatible with Social Energy’s system.

State & distribution network Enhanced solar & battery feed-in tariff Solar feed-in tariff
NSW Ausgrid Energy 40c/kWh 9c/kWh
NSW Essential Energy 40c/kWh 9.25c/kWh
NSW Endeavour Energy 40c/kWh 9c/kWh
QLD Energex 40c/kWh 8.3c/kWh
SA Power Networks 40c/kWh 10.75c/kWh
SA Power Networks (If you have the Duracell Energy Bank 2) 50c/kWh 10.75c/kWh
ACT Evoenergy 40c/kWh 9c/kWh

Source: Social Energy Australia website

Social Energy isn’t a one-size-fits-all retailer. It specialises in serving households with solar and battery combination systems, which excludes a good few people. However, since this retailer provides a road to solar installation – and with rooftop solar growing in popularity as the years progress – it could be tempting to those that like things that come in neat packages.

Nevertheless, what’s important to consider is that there are many different solar and battery options, and it’s a good idea to get a few quotes before making a decision, regardless of the feed-in tariff. After all, with the use of a battery, you’ll be storing most of your unused energy, rather than exporting it into the grid.


About the author

As Canstar Blue’s Energy Content Producer, Kelseigh Wrigley covers the retail energy market, with a focus on electricity, gas and solar. She joined the team after completing a Bachelor of Journalism at the Queensland University of Technology, and has previously written for a variety of online publications, including Hunter and Bligh. You can follow Kelseigh on LinkedIn and Twitter

Learn more about Canstar Blue’s Editorial Team.


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