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EnergyAustralia Flexi Saver Plan

EnergyAustralia is one of Australia’s largest electricity, gas and solar retailers, with millions of business and residential customers throughout the country. The Flexi Saver is one of its flagship electricity offers, promising customers large discounts, competitive rates, and of course, flexibility. While EnergyAustralia also has a Flexi Saver natural gas plan, this article will focus on the Flexi Saver for electricity. We look at its rates, discounts and terms & conditions to help you decide if it’s the right plan for you.

What is the Flexi Saver?

The Flexi Saver from EnergyAustralia, as the name suggests, is designed to be a flexible energy option. The Flexi Saver doesn’t include any exit fees, meaning customers can come and go without the risk of being locked into in a long-term contract. The Flexi Saver also includes a large discount on electricity usage charges when customers pay their bills in full and on time, so it pays to keep on top of your bill.

The Flexi Saver has a benefit period of 12 months, which means customers will lose their discount one year after signing up unless they renegotiate a new deal. The Flexi Saver is also a variable rate contract, which means EnergyAustralia can change your rates at any time.

EnergyAustralia Flexi Saver Prices

While EnergyAustralia’s electricity rates are relatively competitive, the value of the Flexi Saver deal lies in its sizeable pay on time discount. This discount varies between states. Customers who sign up online may also receive a $50 credit towards their first bill. The Flexi Saver has a variety of tariff options which vary from state to state. So how much can you expect to pay? Below we have calculated what average households can expect to pay with the Flexi Saver plan in their first year. These calculations are based on specific postcodes in each state, so be sure to use our energy comparison tool for a quote in your area.

EnergyAustralia Flexi Saver Prices NSW

In NSW, the Flexi Saver comes with a 20% pay on time discount on usage charges. It is available on single rate, time of use and controlled load tariffs. Below we have calculated average annual costs for a typical five-person household in Sydney.

State Discount Annual Cost
NSW 20% $2,612.05

Calculations based on a five-person household connected the Ausgrid network in Sydney on a single rate tariff. Prices will vary for those living on a different electricity network.

EnergyAustralia Flexi Saver Prices Victoria

Victorian Flexi Saver customers receive a 25% pay on time discount off electricity usage charges. This product is available on single rate, time of use, demand and dedicated circuit/controlled load tariffs.

State Discount Annual Cost
Victoria 25% $2,693.29

Calculations based on a five-person household connected the Citipower network in Melbourne on a single rate tariff. Prices will vary for those living on a different electricity network.

EnergyAustralia Flexi Saver Prices QLD

The Flexi Saver in QLD has a 20% discount on electricity usage charges when you pay on time. While the discount is only half of what Victorians receive, the Flexi Saver in Queensland remains a competitively priced deal. Flexi Saver customers can choose from single rate, time of use and controlled load tariffs.

State Discount Annual Cost
Queensland 20% $1,993.91

Calculations based on a five-person household connected the Energex network in Brisbane on a single rate tariff. Prices will vary for those living on a different electricity network.

EnergyAustralia Flexi Saver Prices SA

The Flexi Saver is EnergyAustralia’s cheapest deal in South Australia, offering customers a 12% discount off electricity usage charges when they pay their bills on time. This plan is only available with single rate and controlled load tariffs. Here is what a typical five-person household in Adelaide can expect to pay.

State Discount Annual Cost
South Australia 12% $3,661.81

Calculations based on a five-person household connected the SA Power network in Adelaide on a single rate tariff. Prices will vary for those living on a different electricity network.

You can see how the Flexi Saver plan compares to other providers in your area via the links below. And also remember to use our comparison tool for a specific quote in your area.

Is Flexi Saver a lock in contract?

There are no early-termination or exit fees with the Flexi Saver plan. That means you’re free to leave whenever you like. The confusion many customers experience is that EnergyAustralia refers to this deal as a ‘contract with a 12 month benefit period’. This doesn’t mean that you’re locked into the contract for one year – it simply means the discount only lasts for 12 months after you sign up. You will continue as an EnergyAustralia customer after the discount expires and you may be put you on a new deal with another discount.

Will my rates change on the Flexi Saver?

The Flexi Saver is on a variable rate as opposed to a fixed rate, which means EnergyAustralia is allowed to change your rates. EnergyAustralia says its rates are generally adjusted annually and customers will be notified before this happens.  In QLD, SA and NSW, you can generally expect the Flexi Saver rates to change on July 1. In Victoria, rate changes typically occur on January 1.

Is the Flexi saver available with solar?

The Flexi Saver is available to customers with solar panels. EnergyAustralia offers a basic feed-in tariff which varies across each state:

  • NSW: 12.5c/kWh
  • Vic: 11.3c/kWh
  • Qld: 11c/kWh
  • SA: 11c/kWh

Does the Flexi Saver have environmentally friendly options?

EnergyAustralia has been focusing on renewable technologies and environmentally friendly energy in recent times. All EnergyAustralia electricity deals now include the option to have 100% carbon neutral electricity at no extra cost. There are a few conditions attached to this, so visit the EnergyAustralia website to find out more.

EnergyAustralia also offers GreenPower for an additional charge to your bill. Customers can choose to have 10%, 20% or 100% of their electricity matched by a GreenPower accredited generator.

  • 10%: $0.08470 x (10% x total usage)
  • 20%: $0.08470 x (20% x total usage)
  • 100%: $0.08470 per kWh

Flexi Saver Fees

EnergyAustralia has a few fees to watch out for, though they aren’t anything you wouldn’t expect to find with another retailer. Some key fees are:

  • Late payment fee
  • Credit card processing fee (charged as a % of your bill)
  • Paper bill fee
  • Connection and disconnection fee

Is the Flexi Saver right for me?

The value in market offers like this lies in the discount – the Flexi Saver is only really a good deal if you’re disciplined enough to consistently pay your bills on time, as missing out on the discount could leave you paying hundreds of dollars more per year on electricity. We should also mention that the Flexi Saver is not always EnergyAustralia’s cheapest electricity deal in QLD, NSW and VIC – that title often goes to the Secure Saver – a two-year fixed rate contract. Once again, in order to receive this discount, customers must pay their bills in full and on time.

Alternatively, if you occasionally fall behind with your energy bills, then you might be better-suited to EnergyAustralia’s ‘Anytime Saver’. The Anytime Saver gives customers a small guaranteed discount that applies regardless of when or how you pay your power bills. The Anytime Saver is more expensive than the Secure Saver or Flexi Saver, but it could prove convenient if you sometimes struggle to pay your bills on time.

Finally, don’t forget the Flexi Saver discount only applies for one year. EnergyAustralia says it will notify you before your discount disappears, but you should take the opportunity to shop around and make sure you’re still receiving a good deal on electricity. The Flexi Saver does not lock you in, so you’re totally free to switch retailers if you spot a better deal.

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