QEnergy Review and Rates

QEnergy is an electricity retailer that operates across Queensland, New South Wales, Victoria and South Australia. QEnergy has traditionally specialised in business electricity products, however it also offers a range of products to residential customers. QEnergy says that it endeavours to be the “best energy provider you have encountered”. The company claims to have some of the cheapest electricity prices and says that being 100% privately owned allows it to provide a wide range of specialised energy retail services.

So does QEnergy live up to its claims? In this review, Canstar Blue explores QEnergy’s residential electricity plans across the country. We also examine what you can expect to pay with this small retailer.

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What’s on offer from QEnergy?

QEnergy offers the same range of residential products across QLD, NSW, VIC and SA. However, keep in mind that QEnergy tends to change its products and prices from time to time, so check the QEnergy website to make sure the deal you’re interested in is still on offer. Also check the energy price fact sheet in case there have been changes to the contract terms since the time this review was published.

QEnergy Residential Products

  • Flexi Saver Home:  The Flexi Saver Home is QEnergy’s flagship product and is one of the cheapest offers on the market at the time of writing. The deal is on a 24 month contract, however there is no mention of exit for fees for customers who may want to leave early. The Flexi Saver doesn’t include discounts, but it has very competitive rates. To be eligible however, you must agree to QEnergy’s ‘SmoothPay’ – a monthly billing system discussed below.
  • Flexi Home: The Flexi Home includes relatively competitive rates, no exit fees, no credit card fees, and the option for SmoothPay. It also comes with a no obligation analysis of your electricity costs.
  • Home Your Way:  This is QEnergy’s standing offer. Standing offers are government regulated and provide total flexibility with no exit fees when customers switch retailers. The down side is that standing offer rates are much higher than QEnergy’s other products, so they are not recommended for most customers.

As the below tables illustrate, there is not much difference between QEnergy’s market offers –  the Flexi Saver Home and the Flexi Home. While the Flexi Home is slightly more expensive, there are no exit fees. This means it is somewhat of a trade off between price and flexibility.

Please be aware that QEnergy often mixes up its market offers. Please use our comparison tool above to search for current offers.

QEnergy Electricity Costs

Based on typical energy usage statistics for three-person households in each state, the tables below show estimated annual costs for QEnergy’s current published electricity products. Prices will vary depending on your circumstances. Use our comparison tool above for a specific comparison in your area.

Queensland

Here are the current prices on our database for a typical three person household on the Energex network in Brisbane. Use our comparison tool for a specific quote in your area.

Brand Features Benefit Period Annual Cost**
QEnergy Logo
Basic Plan Information

Flexi Saver Home

  • No conditional discount
2 YearsBenefit Period $1,489.29Annual Cost**
View all electricity plans listed on Canstar Blue

NSW

Here are the current prices on our database for a typical three person household on the Ausgrid network in Sydney. Use our comparison tool for a specific quote in your area.

Brand Features Benefit Period Annual Cost**
QEnergy Logo
Basic Plan Information

Flexi Saver Home

  • No conditional discount
2 YearsBenefit Period $2,397.40Annual Cost**
View all electricity plans listed on Canstar Blue

Victoria

Here are the current prices on our database for a typical three person household on the Citipower network in Melbourne. Use our comparison tool for a specific quote in your area.

Brand Features Benefit Period Annual Cost**
QEnergy Logo

Flexi Saver Home

  • No conditional discount
2 YearsBenefit Period $1,493.24Annual Cost**
View all electricity plans listed on Canstar Blue

South Australia

Here are the current prices on our database for a typical three person household on the SA Power network in Adelaide. Use our comparison tool for a specific quote in your area.

Brand Features Benefit Period Annual Cost**
QEnergy Logo
Basic Plan Information

Flexi Saver Home

  • No conditional discount
2 YearsBenefit Period $2,731.74Annual Cost**
View all electricity plans listed on Canstar Blue

QEnergy Electricity Rates

Canstar Blue has calculated the expected annual cost of most Australian electricity retailers in our electricity plans comparison tool. The below prices are based on a three person household on a single rate tariff at a selected postcode in each state. Use our tool for a specific quote in your area.

QEnergy Electricity Prices QLD

Electricity Plan Annual Cost* Important
Flexi Saver Home $1,489.29 Basic Plan Information
Flexi Home $1,500.34 Basic Plan Information
Home Your Way $2,389.54 Basic Plan Information

*Costs based on annual usage calculations using statistics from the AER for a three person household. Costs based on Energex network in Brisbane, December 2018.

QEnergy’s deals are relatively competitive in Queensland and are often among the cheapest around. See how QEnergy compares on price to other electricity retailers with our Queensland cost comparison report.

QEnergy Electricity Prices NSW

Electricity Plan Annual Cost* Important
Flexi Saver Home $2,397.40 Basic Plan Information
Flexi Home $2,397.40 Basic Plan Information
Home Your Way $2,445.19 Basic Plan Information

*Costs based on annual usage calculations using statistics from the AER for a three person household. Costs based on Ausgrid network in Sydney, December 2018.

You can see how QEnergy compares to other electricity retailers with our NSW price comparison report.

QEnergy Electricity Prices VIC

Electricity Plan Annual Cost* Benefit Period
Flexi Saver Home $1,493.24 2 years
Flexi Home $1,493.24 2 years
Home Your Way $1,528.62 N/A

*Costs based on annual usage calculations using statistics from the AER for a three person household. Costs based on Citipower network in Melbourne, December 2018.

Check prices from other electricity retailers in the state with our Victoria cost comparison report.

QEnergy Electricity Prices SA

Electricity Plan Annual Cost* Important
Flexi Saver Home $2,731.74 Basic Plan Information
Flexi Home $2,731.74 Basic Plan Information
Home Your Way $2,746.26 Basic Plan Information

*Costs based on annual usage calculations using statistics from the AER for a three person household. Costs based on SA Power network in Adelaide, December 2018.

Compare prices from other electricity retailers with our SA price comparison report.

QEnergy SmoothPay

SmoothPay gives customers the option to split their bill into twelve equal monthly payments. QEnergy estimates how much electricity your household will use over the coming 12 month and splits your bill into a predictable payment plan- reducing the liklihood of bill shock. QEnergy monitors your energy usage to ensure your estimated energy usage is accurate. If you’re using less electricity than you were quoted, your monthly payments will be reduced accordingly. However, you will be required to pay extra if you use more energy than QEnergy quoted.

Is QEnergy right for me?

QEnergy’s electricity deals are relatively straightforward, often offering strong value without the need for sometimes confusing discounts. QEnergy typically has some of the cheapest electricity prices in most states, though keep in mind that QEnergy has a tendency to periodically adjust its prices and products, so be sure to keep a close eye out for any changes that could affect you. Regularly compare electricity retailers to ensure you continue to receive a competitive price for power.

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