QEnergy Review and Rates

QEnergy is an electricity retailer that operates across Queensland, New South Wales, Victoria and South Australia. QEnergy has traditionally specialised in business electricity products, however it also offers a range of products to residential customers. QEnergy says that it endeavours to be the “best energy provider you have encountered”. The company claims to have some of the cheapest electricity prices and says that being 100% privately owned allows it to provide a wide range of specialised energy retail services.

So does QEnergy live up to its big claims? In this review, Canstar Blue explores QEnergy’s residential electricity plans across the country. We also examine what you can expect to pay with this small retailer. And if you’re wondering, the ‘Q’ in QEnergy apparently stands for ‘Quality’.

What’s on offer from QEnergy?

QEnergy typically offers one or two residential electricity products across QLD, NSW, VIC and SA. However, the retailer has recently removed its market offers and closed off it’s plans in NSW, QLD and SA to existing customers only, which is why it’s worth noting that QEnergy does change its products and prices from time to time. Always check the QEnergy website to make sure the deal you’re interested in is still on offer.

QEnergy Residential Products

  • Home Your Way: This is QEnergy’s flagship offer, offering no exit fees, no discounts and reasonable rates.
  • Mini Me: A deal available to Victorian customers, offering competitive variable rates and no exit fees.

Not all offers are available in all areas. Only existing customers in NSW, QLD and SA have access to QEnergy’s offers in these states.

Also be aware that QEnergy often mixes up its market offers. While they are often price-competitive, the retailer has a habit of changing prices more often than most, so things can change quickly. Please use our comparison tool above to search for current offers.

QEnergy Prices

We outline QEnergy’s electricity plans in detail below to give you an insight into what you can expect to pay. Read on for all the details, but first, here’s a quick price check.

QEnergy Prices VIC

Here are QEnergy’s plans on our database for VIC. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

QEnergy Electricity Rates

Canstar Blue has calculated the expected annual cost of Australian electricity retailers in our electricity plans comparison tool. To give you an idea of what you can expect to pay with QEnergy, Canstar Blue has calculated estimated annual bills in each state for households signed up to each QEnergy plan.

QEnergy Electricity Rates VIC

In the table below, we show QEnergy prices on the Citipower network in Melbourne. Plans are listed from the lowest priced estimate first. See here for information on the VDO, which in this comparison assumes general energy usage of 4000kWh/year, meaning the VDO is $1,336/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

Electricity Plan Difference from VDO› Conditional Discounts Price Estimate˜
Mini Me 27% Less Than VDO No conditional discounts $970
Home Your Way 5% Less Than VDO No conditional discounts $1,270
Energy Fact Sheets

~Price assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on Citipower network in Melbourne, but prices will differ between distribution areas. September 2021.

Check prices from other electricity retailers in the state with our Victoria cost comparison report.

QEnergy SmoothPay

SmoothPay gives customers the option to split their bill into twelve equal monthly payments. QEnergy estimates how much electricity your household will use over the coming 12 month and splits your bill up into a predictable payment plan, reducing the likelihood of bill shock. QEnergy monitors your energy usage to ensure your estimated energy usage is accurate. If you’re using less electricity than you were quoted, your monthly payments will be reduced accordingly. However, you will be required to pay extra if you use more energy than QEnergy quoted.

Is QEnergy right for me?

QEnergy’s electricity deals are relatively straightforward, often offering strong value without the need for sometimes confusing discounts. QEnergy typically has some of the cheapest electricity prices in most states, though keep in mind that QEnergy has a tendency to periodically adjust its prices and products, so be sure to keep a close eye out for any changes that could affect you. Regularly compare electricity retailers to ensure you continue to receive a competitive price for power.

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About the author of this page

Jared Mullane

This page was written and is regularly updated by Canstar Blue’s Energy Editor, Jared Mullane. He’s an expert in all things utilities, including electricity, gas and water, helping to make complicated subjects easier to understand for consumers. A trained journalist, Jared is usually one of the first to break energy-related news, whether it’s the latest changes in the industry, price movements, or the next best deal you need to know about.