QEnergy Review and Rates

QEnergy is an electricity retailer that operates across Queensland, New South Wales, Victoria and South Australia. QEnergy has traditionally specialised in business electricity products, however it also offers a range of products to residential customers. QEnergy says that it endeavours to be the “best energy provider you have encountered”. The company claims to have some of the cheapest electricity prices and says that being 100% privately owned allows it to provide a wide range of specialised energy retail services.

So does QEnergy live up to its big claims? In this review, Canstar Blue explores QEnergy’s residential electricity plans across the country. We also examine what you can expect to pay with this small retailer. And if you’re wondering, the ‘Q’ in QEnergy apparently stands for ‘Quality’.

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What’s on offer from QEnergy?

QEnergy typically offers one or two residential electricity products across QLD, NSW, VIC and SA. However, keep in mind that QEnergy tends to change its products and prices from time to time, so check the QEnergy website to make sure the deal you’re interested in is still on offer. One consistent with QEnergy is that all market offers come with no discount.

QEnergy Residential Products

  • Home Saver Variable: This is a 24-month contract with no discounts. It is only available for customers who sign up online.
  • Home Saver Lite Variable: This is also a 24-month plan and customers must sign up to direct debit payments.
  • Home Your Way: This is QEnergy’s flagship offer, offering no exit fees, no discounts and reasonable rates.

As the below tables illustrate, there is often not much difference between QEnergy’s market offers. Not all offers are available in all areas.

Also be aware that QEnergy often mixes up its market offers. While they are often price-competitive, the retailer has a habit of changing prices more often than most, so things can change quickly. Please use our comparison tool above to search for current offers.

QEnergy Prices Compared

We outline QEnergy’s electricity plans in detail below to give you an insight into what you can expect to pay. Read on for all the details, but first, here’s a quick price comparison.

How does QEnergy compare to other providers in QLD?

The table below shows some of the cheapest published deals in our database that include a link to the retailer’s website. These deals have been compared with QEnergy’s cheapest deal for SE QLD. These costs are based on the Energex network in Brisbane but prices will vary depending on your circumstances. We show one product per retailer, listed in order of lowest price then alphabetical order. See here for further information on the Reference Price, which in this comparison assumes general energy usage of 4600kWh/year, meaning the Reference Price is $1,570/year. This table includes products from referral partners†. Our database may not cover all deals or providers in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

How does QEnergy compare to other providers in NSW?

The table below shows some of the cheapest published deals on our database that include a link to the retailer’s website. These deals have been compared with QEnergy’s cheapest deal for NSW on our database. These costs are based on the Ausgrid network in Sydney but prices will vary depending on your circumstances. We show one product per retailer, listed in order of lowest price then alphabetical order. See here for further information on the Reference Price, which in this comparison assumes general energy usage of 3900kWh/year, meaning the Reference Price is $1,467/year. This table includes products from referral partners†. Our database may not cover all deals or providers in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

How does QEnergy compare to other providers in VIC?

The table below shows some of the cheapest published deals on our database that include a link to the retailer’s website. These deals have been compared with QEnergy’s cheapest deal for VIC on our database. These costs are based on the Citipower network in Melbourne but prices will vary depending on your circumstances. We show one product per retailer, listed in order of lowest price then alphabetical order. See here for further information on the VDO, which in this comparison assumes general energy usage of 4000kWh/year, meaning the VDO is $1,334/year. This table includes products from referral partners†. Our database may not cover all deals or providers in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

How does QEnergy compare to other providers in SA?

The table below shows some of the cheapest published deals on our database that include a link to the retailer’s website. These deals have been compared with QEnergy’s cheapest deal for SA on our database. These costs are based on the SA Power network in Adelaide but prices will vary depending on your circumstances. We show one product per retailer, listed in order of lowest price then alphabetical order. See here for further information on the Reference Price, which in this comparison assumes general energy usage of 4000kWh/year, meaning the Reference Price is $1,941/year. This table includes products from referral partners†. Our database may not cover all deals or providers in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

QEnergy Electricity Rates

Canstar Blue has calculated the expected annual cost of most Australian electricity retailers in our electricity plans comparison tool. To give you an idea of what you can expect to pay with QEnergy, Canstar Blue has calculated estimated annual bills in each state for households signed up to each QEnergy plan.

QEnergy Electricity Prices QLD

In the table below, we show QEnergy prices on the Energex network in Brisbane. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 4600kWh/year, meaning the Reference Price is $1,570/year. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
QEnergy Home Saver Lite Variable 15% Less Than Reference Price No conditional discounts $1,341
QEnergy Home Saver Variable 13% Less Than Reference Price No conditional discounts $1,364
QEnergy Home Your Way Equal To Reference Price No conditional discounts $1,569
Basic Plan Information Documents

*Price assumes general energy usage of 4600Wh/year. Estimated price includes any conditional discounts that may be available. Pricing based on Energex network in Brisbane, but prices will differ between distribution areas. September 2019.

QEnergy’s deals are often relatively competitive in Queensland. See how it currently compares on price to other electricity retailers with our Queensland cost comparison report.

QEnergy Electricity Prices NSW

In the table below, we show QEnergy prices on the Ausgrid network in Sydney. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 3900kWh/year, meaning the Reference Price is $1,467/year. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
QEnergy Home Saver Lite Variable 11% Less Than Reference Price No conditional discounts $1,301
QEnergy Home Saver Variable 11% Less Than Reference Price No conditional discounts $1,311
QEnergy Home Your Way Equal To Reference Price No conditional discounts $1,461
Basic Plan Information Documents

*Price assumes general energy usage of 3900kWh/year. Estimated price includes any conditions discounts that may be available. Pricing based on Ausgrid network in Sydney, but prices differ between distribution areas. September 2019.

You can see how QEnergy compares to other electricity retailers with our NSW price comparison report.

QEnergy Electricity Prices VIC

n the table below, we show QEnergy prices on the Citipower network in Melbourne. Plans are listed from the lowest priced estimate first. See here for information on the VDO, which in this comparison assumes general energy usage of 4000kWh/year, meaning the VDO is $1,334/year. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from VDO› Conditional Discounts Price Estimate˜
QEnergy Home Your Way Equal to VDO No conditional discounts $1,334
Energy Fact Sheets

~Price assumes general energy usage of 4000kWh/year. Estimated price includes any conditions discounts that may be available. Pricing based on Citipower network in Melbourne, but prices will differ between distribution areas. September 2019.

Check prices from other electricity retailers in the state with our Victoria cost comparison report.

QEnergy Electricity Prices SA

In the table below, we show QEnergy prices on the SA Power network in Adelaide. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 4000kWh/year, meaning the Reference Price is $1,941/year. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
QEnergy Home Your Way Equal To Reference Price No conditional discounts $1,933
Basic Plan Information Documents

*Price assumes general energy usage of 4000kWh/year. Estimated price includes any conditions discounts that may be available. Pricing based on SA Power network in Adelaide, but prices differ between distribution areas. September 2019.

Compare prices from other electricity retailers with our SA price comparison report.

QEnergy SmoothPay

SmoothPay gives customers the option to split their bill into twelve equal monthly payments. QEnergy estimates how much electricity your household will use over the coming 12 month and splits your bill up into a predictable payment plan, reducing the likelihood of bill shock. QEnergy monitors your energy usage to ensure your estimated energy usage is accurate. If you’re using less electricity than you were quoted, your monthly payments will be reduced accordingly. However, you will be required to pay extra if you use more energy than QEnergy quoted.

Is QEnergy right for me?

QEnergy’s electricity deals are relatively straightforward, often offering strong value without the need for sometimes confusing discounts. QEnergy typically has some of the cheapest electricity prices in most states, though keep in mind that QEnergy has a tendency to periodically adjust its prices and products, so be sure to keep a close eye out for any changes that could affect you. Regularly compare electricity retailers to ensure you continue to receive a competitive price for power.

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