QEnergy Review and Rates

QEnergy is an electricity retailer that operates across Queensland, New South Wales, Victoria and South Australia. QEnergy has traditionally specialised in business electricity products, however it also offers a range of products to residential customers. QEnergy says that it endeavours to be the “best energy provider you have encountered”. The company claims to have some of the cheapest electricity prices and says that being 100% privately owned allows it to provide a wide range of specialised energy retail services.

So does QEnergy live up to its big claims? In this review, Canstar Blue explores QEnergy’s residential electricity plans across the country. We also examine what you can expect to pay with this small retailer. And if you’re wondering, the ‘Q’ in QEnergy apparently stands for ‘Quality’.

Compare QEnergy Electricity Plans

What’s on offer from QEnergy?

QEnergy typically offers one or two residential electricity products across QLD, NSW, VIC and SA. However, keep in mind that QEnergy tends to change its products and prices from time to time, so check the QEnergy website to make sure the deal you’re interested in is still on offer. One consistent with QEnergy is that all market offers come with no discount.

QEnergy Residential Products

  • Home Saver Variable: This is a 24-month contract with no discounts. It is only available for customers who sign up online.
  • Home Saver Lite Variable: This is also a 24-month plan and customers must sign up to direct debit payments.
  • Flexi Home: The Flexi Home includes relatively competitive rates, with no exit fees.
  • Flexi Saver Home:  The Flexi Saver Home was QEnergy’s flagship product and often one of the cheapest offers on the market when it was available. The Flexi Saver Home didn’t include discounts, but it had competitive rates. It is currently not available.
  • Home Your Way: This is QEnergy’s standing offer. Standing offers are government regulated and provide total flexibility with no exit fees when customers switch retailers. The downside is that standing offer rates are much higher than QEnergy’s other products, so they are not recommended for most customers.

As the below tables illustrate, there is often not much difference between QEnergy’s market offers. Not all offers are available in all areas.

Also be aware that QEnergy often mixes up its market offers. While they are often price-competitive, the retailer has a habit of changing prices more often than most, so things can change quickly. Please use our comparison tool above to search for current offers.

QEnergy Electricity Costs

Based on typical energy usage statistics for three-person households in each state, the tables below show estimated annual costs for QEnergy’s current published electricity products. Prices will vary depending on your circumstances. Use our comparison tool above for a specific comparison in your area.

Queensland

Here are the current prices on our database for a typical three person household on the Energex network in Brisbane. Use our comparison tool for a specific quote in your area.

Brand Features Benefit Period Annual Cost**
QEnergy Logo
Basic Plan Information

Home Saver Lite Variable

  • No conditional discount
2 YearsBenefit Period $1,428.56Annual Cost**
QEnergy Logo
Basic Plan Information

Home Saver Variable

  • No conditional discount
2 YearsBenefit Period $1,453.66Annual Cost**
View all electricity plans listed on Canstar Blue

NSW

Here are the current prices on our database for a typical three person household on the Ausgrid network in Sydney. Use our comparison tool for a specific quote in your area.

Brand Features Benefit Period Annual Cost**
QEnergy Logo
Basic Plan Information

Home Your Way

  • No conditional discount
OngoingBenefit Period $2,445.19Annual Cost**
View all electricity plans listed on Canstar Blue

Victoria

Here are the current prices on our database for a typical three person household on the Citipower network in Melbourne. Use our comparison tool for a specific quote in your area.

Brand Features Benefit Period Annual Cost**
QEnergy Logo

Flexi Home

  • No conditional discount
2 YearsBenefit Period $1,493.24Annual Cost**
View all electricity plans listed on Canstar Blue

South Australia

Here are the current prices on our database for a typical three person household on the SA Power network in Adelaide. Use our comparison tool for a specific quote in your area.

Brand Features Benefit Period Annual Cost**
QEnergy Logo
Basic Plan Information

Flexi Home

  • No conditional discount
2 YearsBenefit Period $2,731.74Annual Cost**
View all electricity plans listed on Canstar Blue

QEnergy Electricity Rates

Canstar Blue has calculated the expected annual cost of most Australian electricity retailers in our electricity plans comparison tool. The below prices are based on a three person household on a single rate tariff at a selected postcode in each state. Use our tool for a specific quote in your area.

QEnergy Electricity Prices QLD

Electricity Plan Annual Cost* Important
Home Saver Lite Variable $1,428.56 Basic Plan Information
Home Saver Variable $1,453.66 Basic Plan Information
Home Your Way $2,389.54 Basic Plan Information

*Costs based on annual usage calculations using statistics from the AER for a three person household. Costs based on Energex network in Brisbane, March 2019

QEnergy’s deals are often relatively competitive in Queensland. See how it currently compares on price to other electricity retailers with our Queensland cost comparison report.

QEnergy Electricity Prices NSW

Electricity Plan Annual Cost* Important
Home Your Way $2,445.19 Basic Plan Information

*Costs based on annual usage calculations using statistics from the AER for a three person household. Costs based on Ausgrid network in Sydney, March 2019.

You can see how QEnergy compares to other electricity retailers with our NSW price comparison report.

QEnergy Electricity Prices VIC

Electricity Plan Annual Cost* Benefit Period
Flexi Home $1,493.24 2 years
Home Your Way $1,528.62 N/A

*Costs based on annual usage calculations using statistics from the AER for a three person household. Costs based on Citipower network in Melbourne, March 2019.

Check prices from other electricity retailers in the state with our Victoria cost comparison report.

QEnergy Electricity Prices SA

Electricity Plan Annual Cost* Important
Flexi Home $2,731.74 Basic Plan Information
Home Your Way $2,746.26 Basic Plan Information

*Costs based on annual usage calculations using statistics from the AER for a three person household. Costs based on SA Power network in Adelaide, March 2019.

Compare prices from other electricity retailers with our SA price comparison report.

QEnergy SmoothPay

SmoothPay gives customers the option to split their bill into twelve equal monthly payments. QEnergy estimates how much electricity your household will use over the coming 12 month and splits your bill up into a predictable payment plan, reducing the likelihood of bill shock. QEnergy monitors your energy usage to ensure your estimated energy usage is accurate. If you’re using less electricity than you were quoted, your monthly payments will be reduced accordingly. However, you will be required to pay extra if you use more energy than QEnergy quoted.

Is QEnergy right for me?

QEnergy’s electricity deals are relatively straightforward, often offering strong value without the need for sometimes confusing discounts. QEnergy typically has some of the cheapest electricity prices in most states, though keep in mind that QEnergy has a tendency to periodically adjust its prices and products, so be sure to keep a close eye out for any changes that could affect you. Regularly compare electricity retailers to ensure you continue to receive a competitive price for power.

Compare Electricity Providers

Advertisement