Click Energy vs AGL: Electricity Plan Comparison

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AGL and Click Energy are two very different electricity retailers. While AGL is one of the largest energy companies in Australia, Click Energy is a relatively small provider that takes a different approach with its online business model. In this review, we compare products and prices to see which retailer offers the best deals and cheapest rates where you live.

Because electricity plans and prices vary considerably across different areas, we’ll compare AGL and Click Energy on a state-by-state basis. The states these companies service are Queensland, New South Wales, Victoria and South Australia.

The purpose of this comparison is to give you an idea of which of these retailers might better suit you. Prices and products frequently change, so while this information is correct at the time of writing, be sure to read the respective energy price fact sheets of each retailer before making any decision. You can see up-to-date prices via our energy comparison tool below:

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AGL vs Click Energy – Cheapest Deals

Here are the current cheapest published deals on our database for AGL and Click Energy across Victoria, New South Wales, South Australia and Queensland, with any conditional discounts factored in.

Victoria – quick comparison

Here are the AGL Energy and Click Energy plans on our database for Victoria. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. You may see products from a referral partner†. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

NSW – quick comparison

Here are the AGL Energy and Click Energy plans on our database for NSW. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. You may see products from a referral partner†. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Queensland – quick comparison

Here are the AGL Energy and Click Energy plans on our database for SE QLD. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. You may see products from a referral partner†. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

South Australia – quick comparison

Here are the AGL Energy and Click Energy plans on our database for South Australia. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. You may see products from a referral partner†. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

AGL

AGL is one of Australia’s largest integrated energy companies, generating and selling electricity and gas for over a century. AGL is usually a safe bet as its huge market share allows it to offer reasonable value without relying on gimmicks or huge headline discounts. Customers in some states might even be able to score some bonus credit towards their bills when they first sign up online.

AGL Products

AGL offers the same range of electricity plans across the states it retails in, with the exception of one less market offer in Victoria. While it previously offered various plans with conditional discounts, regulatory changes to the energy industry in 2019 saw it focus more on competitive rates rather than discounts.

  • Essentials Saver: The AGL Essentials Saver is a variable rate plan with no discounts or exit fees. The product has reasonable usage and supply rates, and also offers up to 5,000 flybuys points over 15 months as well as a credit off the first bill when signing up online. Other incentives include access to AGL’s rewards program.
  • Essentials Plus: The Essentials Plus includes a $20 bill credit every six months over the 24-month benefit period. Rates are locked in for two years and a credit off the first bill is offered to those who sign up online, as well as 5,000 flybuys points over 15 months. This plan is only available in NSW, QLD and SA.
  • Essentials: The AGL Essentials is a 12-month fixed rate plan that has no flashy discounts or exit fees. This product also gives customers access to flybuys points for signing up online. The Essentials is only available in Victoria.

AGL Solar

While AGL doesn’t have many dedicated solar products, customers with solar panels can sign up to one of the above mentioned plans and receive a feed-in tariff for the solar that they export. The feed in tariff depends on your state, but is the same across all non-solar specific products.

  • Queensland: 8.6c/kWh
  • New South Wales: 10.2c/kWh
  • Victoria: 12c/kWh
  • South Australia: 14.2c/kWh

AGL has previously made its Solar Savers plan available in some areas, but this may not always be an option. The retailer is also one of very few to offer a specific energy plan for seniors.

Click Energy

Click Energy is an ‘online electricity retailer’. It says this online model means it has low overheads, which it says allows it to pass savings onto customers. Click Energy now has a modest range of electricity products with a focus on simplicity rather than discounts. Like AGL, this represents something of a change in direction for Click.

Click Energy Products

Click Energy has a habit of changing product names quite frequently, though the details of them usually don’t change very much, if at all. Keep in mind that some products may not be available in your area and some listed on its website are no longer offered to new customers. Click Energy’s core offers are listed below, however the retailer also has standard plans in each state that align with the Reference Price or VDO.

  • Hibiscus: This plan carries low usage and supply charges in place of conditional discounts. On this plan you’ll receive monthly email bills.
  • Hibiscus Plus: Only available in NSW and Victoria, to sign up to direct debit can choose the Hibiscus Plus product, which also has variable rates and no discounts.
  • Rose: Exclusive to SA, this plan has no exit fees or discounts. It has a monthly billing option and variable rates.

Click Energy Solar

Here are the feed-in tariffs offered on Click Energy’s standard products. Click may also have dedicated solar products with higher feed-in rates.

Hibiscus/Hibiscus Plus Feed-in Tariffs

  • Queensland:  8c/kW
  • Victoria: 12c/kWh
  • New South Wales: 11c/kWhh
  • South Australia: 14c/kWh

AGL vs Click Energy: Who’s cheapest in Victoria?

In the table below, we show AGL and Click Energy prices on the Citipower network in Melbourne. Plans are listed from the lowest priced estimate first. See here for information on the VDO, which in this comparison assumes general energy usage of 4000kWh/year, meaning the VDO is $1,420/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from VDO› Conditional Discounts Price Estimate˜
AGL Essentials Saver 10% Less than VDO No conditional discounts $1,278
Click Energy Hibiscus Plus 6% Less than VDO No conditional discounts $1,334
Energy Fact Sheets

~Price assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on Citipower network in Melbourne, but prices will differ between distribution areas. April 2020.

AGL currently works out to be a cheaper option than Click Energy in Victoria, according to the example above. But keep in mind that prices vary depending on your distribution network. You can see how these two electricity retailers compare to other companies in our Victoria price comparison.

AGL vs Click Energy: Who’s cheapest in NSW?

In the table below, we show AGL and Click Energy prices on the Ausgrid network in Sydney. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 3900kWh/year, meaning the Reference Price is $1,467/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Click Energy Hibiscus Plus 17% Less Than Reference Price No conditional discounts $1,218
AGL Essentials Saver 13% Less Than Reference Price No conditional discounts $1,276
Basic Plan Information Documents

*Price assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on Ausgrid network in Sydney, but prices differ between distribution areas. April 2020.

Our calculations suggest that Click Energy is the cheaper of the two retailers in Sydney. These figures are based on rates from the Ausgrid network and prices may vary for customers on the Endeavour or Essential Energy networks. See how AGL and Click compare to other NSW retailers in our comparison report.

AGL vs Click Energy: Who’s cheapest in Queensland?

In the table below, we show AGL and Click Energy prices on the Energex network in Brisbane. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 4600kWh/year, meaning the Reference Price is $1,570/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Click Energy Click Hibiscus 17% Less Than Reference Price No conditional discounts $1,303
AGL Essentials Saver 12% Less Than Reference Price No conditional discounts $1,382
Basic Plan Information Documents

*Price assumes general energy usage of 4600Wh/year for a residential customer on a single rate tariff. Estimated price includes any conditional discounts that may be available. Pricing based on Energex network in Brisbane, but prices will differ between distribution areas. April 2020.

This time Click Energy comes out on top, but only by a small amount. You can see how AGL and Click Energy stack up to other retailers in the Brisbane area in our cost comparison report.

AGL vs Click Energy: Who’s cheapest in South Australia?

In the table below, we show AGL and Click Energy prices on the SA Power network in Adelaide. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 4000kWh/year, meaning the Reference Price is $1,941/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Click Energy Rose 14% Less Than Reference Price No conditional discounts $1,669
AGL Essentials Saver 13% Less Than Reference Price No conditional discounts $1,688
Basic Plan Information Documents

*Price assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on SA Power network in Adelaide, but prices differ between distribution areas. April 2020.

In South Australia we see Click Energy come out cheaper than AGL. You can see how these two retailers compare to the rest of the market in our price comparison report for South Australia.

AGL vs Click Energy: Other considerations

In addition to the prices you pay for power, there are often other factors to keep in mind when it comes to deciding which energy company offers the best overall deal for you. Many offer other incentives that may sweeten the deal or provide savings in other areas.

AGL has partnered with flybuys to give customers up to 5,000 points  over 15 months when you sign up online, plus bill credits (depending on which state you live in). The AGL Rewards program also gives customers exclusive access to special offers, discounts and benefits at more than 1,600 participating businesses nationwide. Click Energy’s sign up incentives vary depending on when you look to sign up, with gift cards a common theme.

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Should I sign up to AGL or Click Energy?

In this comparison, it seems AGL and Click Energy display quite similar value. However, you should always review their respective energy price fact sheets before signing up, just in case the deal isn’t as good as it seems. AGL and Click Energy prices are generally quite competitive compared to the market, thanks largely to reasonable rates.

Also remember that while price is important, it’s not everything. AGL may have its faults, but it should be a reasonably ‘safe pair of hands’. But for those who aren’t satisfied with the big energy companies and are looking to try something new, then Click Energy is a solid alternative. Don’t forget there are plenty of other energy companies out there to choose from, so be sure to take a look at our customer satisfaction ratings.

This comparison is based on a very specific household, with usage figures and postcodes detailed above. Any annual cost estimates should be considered indicative only and not an actual quote. Please use our comparison tool for information catered to your location and electricity usage estimates. 

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Original author: Brendon O’Neill

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