People Energy Review and Rates
People Energy is no longer operating. According to the Essential Services Commission, existing People Energy customers will be transferred to a major retailer as part of the Retailer of Last Resort process. Please treat information below as historical only.
People Energy is a residential and business electricity retailer that holds itself out as being enthusiastic, diverse and committed to helping customers get the best deal on electricity. While it currently only has one electricity market offer in Victoria, the retailer did previously offer plans in both NSW and QLD.
In this review, Canstar Blue takes a close look at what People Energy offers, what its plans might cost you, and whether signing up to this retailer could be the right decision for your household.
People Energy Plans
While People Energy typically has a few plans available to its Victorian customers, its current line up only shows one plan that’s in line with the Victorian Default Offer.
This is People Energy’s latest deal in Victoria. It has variable rates, no discounts and a monthly billing cycle.
Victorian Default Offer
This plan has no conditional discounts and rates equal to the VDO. It’s a no-frills plan with variable rates and neither benefits nor consequences based on your bill payment habits.
Where does People Energy operate?
People Energy is only currently retailing in Victoria, however did previously sell electricity plans in New South Wales and Queensland. Whilst it no longer lists any plans to new customers in NSW and QLD, there still may be customers under contract with People Energy in these locations.
Is People Energy environmentally friendly?
While People Energy’s electricity products look pretty good value, it’s only fair that we point out the retailer’s shortfalls as well – including its attitude towards renewable energy. People Energy came near to last in GreenPeace’s Green electricity guide back in 2018. It was particularly criticised for its lack of any solar or GreenPower offers, as well as its failure to report any sustainability information.
People Energy Billing
People Energy’s drive to improve the customer’s experience is represented through its wide array of billing options. Customers can pay using any of the following methods:
- Online: Pay online using VISA or Mastercard
- Over the phone: Call People Energy and use your credit card to pay your bill
- BPAY: Simply use the Biller Code on your bill to pay via BPAY
- Direct Debit: Customers may pay by direct debit
- By Mail: You can mail a cheque straight to the People Energy postal address.
Is People Energy right for me?
People Energy is a small retailer and is a viable alternative to the big power companies. Its rates seem reasonable and could prove more affordable than some other retailers out there, however, information on its website is vague, so be sure to carefully enquire about what you’re getting into before signing up with People Energy. If you want a retailer that cares about its customers, it might be worth giving People Energy a chance to live up to its claims. If you are passionate about renewable energy however, then perhaps shop around.
Kelseigh Wrigley: Energy Specialist
As Canstar Blue’s Energy Specialist, Kelseigh Wrigley covers the retail energy market, with a focus on electricity, gas and solar. She joined the team after completing a Bachelor of Journalism at the Queensland University of Technology, and has previously written for a variety of online publications, including Hunter and Bligh. You can follow Kelseigh on LinkedIn.