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People Energy Review and Rates

People Energy is a residential and business electricity retailer that holds itself out as being enthusiastic, diverse and committed to helping customers get the best deal on electricity. While it currently only has electricity market offers in Victoria, the retailer did previously offer plans in both NSW and QLD.

In this review, Canstar Blue takes a close look at what People Energy offers, what its plans might cost you, and whether signing up to this retailer could be the right decision for your household.

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People Energy Prices Compared

We take a look at People Energy’s electricity plans in detail below to provide an overview of what Victorian customers can expect to pay. Here’s a quick snapshot of prices, but keep reading for further information about People Energy’s products and services.

How does People Energy compare to other providers in VIC?

The table below shows some of the cheapest published deals on our database that include a link to the retailer’s website. These deals have been compared with People Energy’s cheapest deal for VIC on our database. These costs are based on the Citipower network in Melbourne but prices will vary depending on your circumstances. We show one product per retailer, listed in order of lowest price then alphabetical order. See here for further information on the VDO, which in this comparison assumes general energy usage of 4000kWh/year, meaning the VDO is $1,334/year. This table includes products from referral partners†. Our database may not cover all deals or providers in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

People Energy Electricity Plans

People Energy claims its electricity offers are straightforward and easy to understand, focusing on simple products and competitive prices. The retailer has two residential deals on offer in Victoria, named the ‘On Time Saver’ and the ‘Total Saver’. Both products are on ‘no contract’ terms with no early exit fees. Both deals also come with a bonus 2% discount on usage when customers pay their bills using direct debit.

On Time Saver

The On-Time Saver gives customers a 20% discount on usage charges when they pay their bill on time. There are no contract periods or exit fees for leaving early, meaning you’re free to leave at any time if you’re unhappy with the product. Customers that opt to pay via direct debit will also receive a bonus 2% discount on usage charges, raising the discount to 22% off usage charges.

Total Saver

The Total Saver plan gives customers an 18% discount on both usage and supply charges, in addition to a bonus 2% discount for paying with direct debit. Once again there is no contract period, meaning the discount won’t disappear after a year or two. There are also no exit fees if you want to leave early.

Where does People Energy operate?

People Energy is only currently retailing in Victoria, however did previously sell electricity plans in New South Wales and Queensland. Whilst it no longer lists any plans to new customers in NSW and QLD, there still may be customers under contract with People Energy in these locations.

People Energy Electricity Rates

People Energy is a considerably smaller electricity retailer than most operating in Victoria, however some customers may find value in its market offers. The On Time Saver and Total Saver look pretty similar at face value, but there’s a subtle and important distinction. The Total Saver’s discount applies to BOTH usage and supply charges, while the On Time Saver discount applies only to usage charges. So while the On Time Saver has a higher discount, the Total Saver could potentially save you more.

Using Canstar Blue’s electricity comparison tool, we have calculated how much People Energy might cost the average home on a single rate tariff at a selected postcode in Victoria. Use our comparison tool for a specific quote in your area.

People Energy Electricity Rates Victoria

In the table below, we show People Energy prices on the Citipower network in Melbourne. Plans are listed from the lowest priced estimate first. See here for information on the VDO, which in this comparison assumes general energy usage of 4000kWh/year, meaning the VDO is $1,334/year. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from VDO› Conditional Discounts Price Estimate˜
People Energy Standing Retail Contract Equal to VDO No conditional discounts $1,334
People Energy Total Saver 41% More Than VDO Reduces to 12% more than VDO for paying on time by direct debit $1,500incl. conditional discount
People Energy On Time Saver 41% More Than VDO Reduces to 19% more than VDO for paying on time by direct debit $1,588incl. conditional discount
Energy Fact Sheets

~Price assumes general energy usage of 4000kWh/year. Estimated price includes any conditions discounts that may be available. Pricing based on Citipower network in Melbourne, but prices will differ between distribution areas. September 2019.

If your home has high electricity requirements, it might be best to consider the On Time Saver and take advantage of the slightly higher usage rate discount. Households with low to medium energy usage may find they save more with the total saver’s additional discount to supply charges. To see how other retailers compare, check out Canstar Blue’s comparison of Victorian electricity prices.

Is People Energy environmentally friendly?

While People Energy’s electricity products look pretty good value, it’s only fair that we point out the retailer’s shortfalls as well – including its attitude towards renewable energy. People Energy came near to last in the GreenPeace Green electricity guide. It was particularly criticised for its lack of any solar or GreenPower offers, as well as its failure to report any sustainability information.

People Energy Billing

People Energy’s drive to improve the customer’s experience is represented through its wide array of billing options. Customers can pay using any of the following methods:

  • Online: Pay online using VISA or Mastercard
  • Over the phone: Call People Energy and use your credit card to pay your bill
  • BPAY: Simply use the Biller Code on your bill to pay via BPAY
  • Direct Debit: Allow People Energy to automatically direct debit your bill and you will receive a bonus 2% discount
  • By Mail: You can mail a cheque straight to the People Energy postal address.

Is People Energy right for me?

People Energy is a small, relatively new retailer and is a viable alternative to the big utility companies. Its rates and discounts seem reasonable and could prove more affordable than some other retailers out there, however, information on its website is vague, so be sure to carefully enquire about what you’re getting into before signing up with People Energy. If you want a retailer that cares about its customers, it might be worth giving People Energy a chance to live up to its claims. If you are passionate about renewable energy however, then perhaps shop around.

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