Canstar Blue has developed appliance customer satisfaction ratings to bridge the gap between consumers, and help them research the latest and greatest products available. Our appliance reviews website and the ratings themselves are guided by the principle “by consumers, for consumers.” That means our ratings represent the wider consumer sentiment of everyday Australians.
Our surveys ask how shoppers felt about their appliance purchases; some people were happy, and some people weren’t! Those responses were recorded, fed through a methodology, and translated into ratings.
Our formula for rating appliances is simple; overall customer satisfaction drives the awards, not price. We’ll also show you how satisfied customers are with their appliance’s price tag, durability, size, design, and so on. But basing our awards around overall customer satisfaction ensures brands are recognised for offering a complete experience to consumers.
As your preferred appliances comparison site, we are not here to push a certain product or brand; we are here to help you make an informed decision.
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